Terms of Service

These terms govern your use of Final Note at getfinalnote.com, a service operated by LAVENIA INNOVATIONS (“Final Note”, “we”, “us”). By creating an account or buying a plan you agree to them. If you do not agree, do not use the service.

What Final Note does

Final Note is a dead-man's switch for your digital estate. You write a note, it is encrypted in your browser, and you name a beneficiary. You check in on a schedule you choose. If you stop checking in and the grace period also passes, we email your beneficiary a link to the encrypted note, which they open with the secret key you gave them yourself.

Your secret key is your responsibility

Notes are encrypted on your device with a key we never receive. We cannot read, recover or reset a note. If you or your beneficiary lose the secret key, the note cannot be opened by anyone, including us. Giving your beneficiary the key, and keeping it safe, is up to you.

Your account

• You must be at least 18 and able to enter a binding contract.
• Keep your login credentials secure; you are responsible for activity on your account.
• Give us an email address you check: it is how we remind you to check in.

Plans, billing and our reseller

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, and handles payment, invoicing, sales tax and customer service inquiries about billing. Plans renew automatically each month or year until cancelled. Current prices are shown on the pricing page and at checkout.

Refunds and cancellation are covered by our Refund & Cancellation Policy.

An inactive plan delivers nothing

The switch only runs while your plan is active. If your subscription ends or lapses, your vaults pause: check-ins stop and nothing is delivered, even if a deadline passes. Renewing restarts every countdown from that day.

Acceptable use

Do not use Final Note to store or send unlawful content, to harass anyone, to name a beneficiary without a lawful reason to contact them, or to probe, overload or attack the service.

No guarantee of delivery

We work hard to deliver every note, and retry failed sends. But email can be filtered, addresses go stale and services fail. Final Note is not a will or a legal instrument, and should not be your only way of passing on anything critical. The service is provided “as is”, and to the extent the law allows, our total liability is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits rights you have under consumer protection law.

Ending the service

You can ask us to delete your account at any time by emailing support. We may suspend accounts that break these terms. If we ever shut Final Note down, we will give at least 60 days' notice by email.

Changes

If we change these terms in a way that matters, we will email you before the change takes effect. Continuing to use Final Note afterwards means you accept the new terms.

Contact

Questions about this policy, your account or a charge: support@getfinalnote.com. We aim to reply within two business days.